Meet Chip : Air New Zealand’s ROBOT airport checkin assistant

Short trial at Sydney Airport

Things are looking a little bit Jetsons at Sydney International Airport this week – Air New Zealand is trialling a robot checking assistant.

The life-like computer is talking passengers through the checking process, scanning passports and printing baggage tags.

According to the New Zealand Herald, the trial is for just five days in Sydney, using a robot developed with the Commonwealth Bank.

The Candroid comes out of Commonwealth Bank’s Sydney Innovation Lab which it established in late 2016.

Tiziana Bianco, from the Commonwealth Bank told the NZ Herald  “this experiment is a great example of why we invested in social robotics; working collaboratively with an innovative client like Air New Zealand, while also engaging some of the brilliant minds from UTS’ Centre for Artificial Intelligence”.

“It is a wonderful opportunity to explore the possibilities of a horizon technology such as social robotics, and what it might enable in the future.”

Either way, there’s a distinct novelty to it, but also a strong glimpse into the future of computer checkins – does the life-like form make it more welcoming?  I just want it to be simple.


Pictures and Video: Rob Locke @FoodWineDine


Trev produces two of the most popular technology podcasts in Australia, Your Tech Life and Two Blokes Talking Tech. He hosts a nightly radio show on Talking Lifestyle, 8pm Monday to Friday in Sydney, Melbourne and Brisbane, appears on over 50 radio stations across Australia weekly, and is the Tech Expert on Channel 9’s Today Show and A Current Affair. Father of three, he is often found down in his Man Cave. Like this post? Buy Trev a drink!
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